1. Introduction
Welcome to SYKSA ("we", "our", "us"). As an online provider of IT services and an online learning platform, we are dedicated to protecting your privacy and ensuring a secure experience. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access and use our website [yourwebsite.com] (the "Site") and our services. By using our Site and services, you agree to the terms of this Privacy Policy.
2. Information We Collect
- Personal Information: When you register for our services or online learning platform, we may collect personal details such as your name, email address, phone number, job title, and any other information you provide to us.
- Course and Service Usage Data: We collect information about your interactions with our online learning platform, including the courses you enroll in, progress, completion status, and any feedback or questions you may have.
- Technical Data: We gather data about your device and how you access our Site, including IP address, browser type, operating system, referring URLs, and pages visited.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content and advertisements.
3. How We Use Your Information
- To Provide and Enhance Our Services: We use your information to deliver IT services, manage your online learning experience, and improve the functionality of our platform.
- To Communicate with You: We may use your contact information to send updates, course-related notifications, newsletters, marketing materials, and respond to inquiries or support requests.
- For Account Management: We use your personal data to manage your account, process transactions, and provide customer support.
- To Improve Our Site and Services: We analyze usage data to refine our Site, enhance user experience, and develop new features and content.
- For Legal and Compliance Purposes: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
4. Sharing Your Information
- With Third-Party Service Providers: We may share your information with trusted third-party vendors who assist us in providing our services, including payment processors, email service providers, and analytics services. These parties are bound by contractual obligations to protect your data and use it only for specified purposes.
- For Legal Reasons: We may disclose your information if required by law, to respond to legal requests, or to protect our rights, privacy, safety, or property, or that of our users.
- In Business Transfers: If we undergo a merger, acquisition, or any other business transition, your information may be transferred as part of that process.
5. Your Choices
- Access and Control: You can access, update, or request the deletion of your personal information by contacting us at [your contact email].
- Marketing Communications: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails or contacting us directly.
- Cookies: You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the performance and functionality of our Site.
6. Security
We implement reasonable and appropriate measures to protect your personal information from unauthorized access, use, or disclosure. Despite these measures, please be aware that no method of electronic storage or transmission over the internet is completely secure.
7. Children's Privacy
Our online learning platform is intended for students in Class 5 through Class 10. For students under 13, we require parental consent to collect and use personal information. Parents can review and request deletion of their child’s data at any time by contacting us. If we learn that we have collected information from a child under 13 without consent, we will delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated Privacy Policy on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
SYKSA Technology Services Pvt. Ltd
H.No: 9-7-1170, Mohsin Colony, Behind Akbar Function Hall, Degloor Naka, Nanded - 431604
admin@syksatechnology.com
+91-9657166761